Office opening hours
- Monday 22nd December – Business as usual
- Tuesday 23rd December – Business as usual
- Christmas Eve – Business as usual
- Christmas Day – Closed
- Boxing Day – Closed
- Saturday 27th December – Closed
- Sunday 28th December – Closed
- Monday 29th December – Business as usual
- Tuesday 30th December – Business as usual
- New Year’s Eve – Business as usual
- New Year’s Day – Closed
- Friday 2nd January – Business as usual
Extended Hours Team support
- Christmas Eve – 6pm – 9pm
- Christmas Day – 10am – 2pm
- Boxing Day – 9am – 3pm
- Saturday 27th December – 8.30am-5pm
- Sunday 28th December – 8.30am – 5pm
- Monday 29th December – 6pm – 11pm
- Tuesday 30th December – 6pm – 11pm
- New Year’s Eve – 6pm – 9pm
- New Year’s Day – 9am – 3pm
- Friday 2nd January – 6pm – 11pm
BACs Domestic Payments processing dates
Payment submission date* – Payment arrival date
- Monday 22nd December – Wednesday 24th December
- Tuesday 23rd December – Monday 29th December
- Wednesday 24th December – Tuesday 30th December
- Monday 29th December – Wednesday 31st December
- Tuesday 30th December – Friday 2nd January
- Wednesday 31st December – Monday 5th January
- Friday 2nd January – Tuesday 6th January
Standard International Payments processing dates
Payment submission date* – Payment arrival date
- Monday 22nd December – Wednesday 24th December
- Tuesday 23rd December – Monday 29th December
- Wednesday 24th December – Tuesday 30th December
- Monday 29th December – Wednesday 31st December
- Tuesday 30th December – Friday 2nd January
- Wednesday 31st December – Monday 5th January
- Friday 2nd January – Tuesday 6th January
*Payment instructions must be submitted to us by 2pm