You can find the answers to many common questions below.

If you still need help, our private banking clients should speak to their private banking team or call +44 (0) 1933 543 600, and racing banking clients should speak to their Relationship Manager or call +44 (0) 1933 543 543.

Our offices are open between 8am and 6pm Monday to Friday. We also provide an extended hours service between 8pm and 11pm Monday to Friday and 8.30am and 5.00pm Saturday, Sunday and Bank Holidays. Our emergency out of hours service is available at all other times.

You can use our usual numbers to contact us, regardless of the time of day:

Private Bank: +44 (0) 1933 543 600
Racing Bank: +44 (0) 1933 543 543

By cheque: Pay in your cheque at any NatWest branch using the paying-in slips at the back of your chequebook, or send a cheque directly to us.

By BACS, Faster Payment, CHAPS or Telegraphic Transfer: Please use the bank details below.

UK payments: Our sort code, 60-93-03, plus your eight-digit account number.

Payments sent from overseas: Your unique account IBAN and SWIFT code WBYSGB22.

You can use your debit card to withdraw cash at most cash machines. You can also withdraw or move funds by cheque, bank transfer (within the UK and abroad) or by using Weatherbys Bank online.

Four working days.

Yes, Weatherbys Private Bank is a full participant in the Account Switch Service.  For more information please click here.

Yes, we offer onshore accounts in a range of major currencies and offshore accounts in partnership with Julius Baer.

Full details of how to make a complaint can be found here.