Help & Support

A better banking experience with Weatherbys

LIVE SERVICE STATUS

To find out about the current status of our services, including online banking and our mobile app, please click here. We will also use this page to notify you of any future planned maintenance to our services.

SERVICE STATUS

WHEREVER YOU ARE, WE ARE HERE TO HELP

If you have a question about banking with us, you’ll probably find the answer here. If you need any further information, please don't hesitate to contact us at one of our offices, or you can call the 24-hour Bank Helpdesk for round the clock support.

If your debit card has been lost or stolen, or you suspect that you are a victim of fraud, you can get in touch with us using the contact information below:

24 Hour Help Desk
Tel: +44 (0)1933 543 543

PROTECTING YOUR WEALTH FROM FRAUDULENT ATTACKS

August 2019. Our clients joined us over breakfast at The Soho Hotel to hear from the experts at Schillings about how to avoid becoming yet another national fraud statistic. Read our top tips to prevent fraud and watch a video of the event.

BANKING HELP & SUPPORT

Helping you make the most of banking with Weatherbys; FAQs, FSCS Information, Switch Guarantee and Making a Complaint.

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WEATHERBYS SECURITY CENTRE

Up-to-date security information including helping you stay safe online, how to protect yourself against fraud and common scams, and what to do if you think you have been affected.

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DOCUMENT DOWNLOAD CENTRE

Useful downloads and fee information.

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