Our Culture and Values
As a family owned business with over 250 years history we are proud of our heritage along with a forward-looking and progressive perspective. We pride ourselves on our inclusive and friendly culture, where our colleagues have the opportunity to develop and grow while making a difference for our clients.
Our mission is to always act with integrity and do the right thing, whether that is for our colleagues or our clients. A simple statement that forms the foundation of everything we do.
We like to call the way we do things the Weatherbys Way. Including our five values, Forward Looking, Individual, Responsive, Straightforward and Trusted, the Weatherbys Way underpins everything we do. To read more about our values click here.
Our clients are at the heart of everything we do. Our bespoke and tailored approach is what sets us apart, this is reflected in our client satisfaction where the private bank has a Net Promoter Score (NPS) of 78 (against a financial services average of 40).
In our 2023 client survey, 99% of our clients believe we are accessible and responsive and 97% feel treated like a valued client.
Celebrating our colleagues is something we take seriously. Our annual Brand Value Awards recognise colleagues who represent excellence in living our values with both colleagues and our clients. Click here to see more from our event and watch the video here.
Hear from our colleagues Lauren, Kelly and Sarah as they tell us about their own personal experiences of being part of the Weatherbys family.