Telephone and Internet Service Provider Impersonation
Fraudsters are making phone calls pretending to be from well known telephone or internet service providers, claiming there is an issue with your service, router or device. Victims have been tricked into providing their bank details with the promise of a refund or have had malware installed.
Computer firms will not make unsolicited calls to help fix your computer. If the call is unexpected, call your service provider on a number you know to be correct. Keep your devices secure by using the latest software updates and anti-virus software.
Invoice Fraud
This is a simple scam that has resulted in many victims losing thousands of pounds continues to target both companies and individuals.
The fraudster tricks the victim into paying them rather than the supplier by changing the bank account payee details of a genuine supplier. It may be a payment that is expected, or a new payment request. Usually the fraudster has researched enough information to make this seem convincing. Always verify any changes with the supplier using established details.
The request can be received by email, phone, letter or even look like an internal email.
HMRC Impersonation
Fraudsters are sending emails, texts and making calls pretending to be from HMRC either demanding payment or offering refunds.
HMRC never send notifications of a tax rebate or ask you to disclose personal or payment information by email or text message. Forward suspicious emails and details of suspicious phone calls to HMRC’s phishing team using the following email address: phishing@hmrc.gsi.gov.uk
If HMRC needs to contact you about anything confidential they’ll reply by phone or post.
