NHS Test and Trace

Latest Scams

NHS Test and Trace Scams

People are being warned to be wary of scammers pretending to be from the NHS as coronavirus contact tracing launches in the UK. 

We suspect that the fraudsters will see the NHS test and trace initiative as an opportunity to try and trick people into handing over their personal details or make fraudulent payments.  If you do receive a genuine call from NHS Test and Trace the number will be 0300 0135 000.  And the only website you will be asked to visit is  https://contact-tracing.phe.gov.uk.

What to watch out for

You will never be asked to dial a premium rate number to speak to us (for example, those starting 09 or 087); to make any form of payment; for any details about your bank account; for your social media identities or login details; for any passwords or PINs, or ask you to set up any passwords or PINs over the phone;  to purchase a product; to download any software to your device or asked to hand over control of your PC, smartphone or table or to access any website that does not belong to the Government or NHS.
Whilst it is possible for criminals to fake official phone numbers, they cannot fake official website addresses. So if you have any concerns about a phone call, text message or email you receive in relation to Test and Trace, do check the website address being provided to you carefully. If possible, type in the official address followed by unique characters given to you directly into your browser.

What to do if you have received a fraudulent message

As always, if you think you have been sent a scam message, please report it to Action Fraud and if you have any concerns at all about the authenticity of any call or email, please do give our Helpdesk a call and they will help you look into it.


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