CURRENT INCIDENTS

Weatherbys Private Bank

Coronavirus

It is our priority to do all we can to help our clients in these difficult circumstances. We are continuining to provide our usual high levels of service, giving you peace of mind that we are taking care of your financial needs.

This page is updated regularly as and when new information becomes available, so please do keep checking back for the latest updates.

Updated 20/03/2020

Getting in touch out of hours

In response to the ongoing events relating to Coronavirus, our usual out of hours services have been altered. Please click here to find out how to contact us out of office hours.

OUT OF HOURS

Our services

Our services remain almost entirely as usual: all our operational systems are fully functional, we are easily contactable by phone or email, able to progress new lending requests open new accounts and provide investment and financial planning advice.

So if members of your family, friends or colleagues are facing difficulties – not able to contact their bank, not able to borrow or deposit money or access advice – then please do put them in touch with us and we will do our best to help.

Lending

We continue to support our clients’ borrowing requests and have not changed our careful and prudent lending criteria. We are able to progress new lending requests quickly and flexibly. All our operational systems are fully functional, meaning we can put new facilities in place in days. If you need our help, please get in touch with your Private Banker.

Deposits

Unsurprisingly, given our conservatively managed balance sheet, we have seen an increase in deposits over the last few weeks. If you would like to open a new deposit account, please do get in touch with your banker. We continue to offer competitive rates, as well as loyalty rates for longstanding clients.

Financial planning

If you would like to review your financial plans in light of the current situation, then please do not hesitate to get in touch. Be it over the phone or a video conference call, we are always more than happy to have a conversation, even if it’s just to reassure you that your current plans make good sense.

Insurance

If you would like advice relating to insurance, please contact Alec Moore at Weatherbys Hamilton, our specialist insurance broking service: amoore@weatherbyshamilton.co.uk

Cash Delivery by ICE

Due to the Coronavirus, ICE (the International Currency Exchange) has closed all its stores across the UK and online stores until further notice. We have not yet been able to find an alternative.

Debit Card Contactless Payments

As of 1st April, you can use your Weatherbys debit card to make contactless payments up to £45, provided the merchant is set up to accept the increase).

Online & mobile banking

Our online banking and mobile app services continue to provide a quick and easy way to complete transactions. Please do contact your Private Banker or the Bank Helpdesk if you would like to register for these services.

Postal services

If possible, please avoid using the post to contact us as there may be a delay in handling it: do telephone or send an email instead.

Cheques

Due to reduced postal services, we are encouraging clients to use our faster payment or online bank transfer services for the moment. Please do call your Private Banker or the Bank Helpdesk for assistance with this.

COVID-19 NHS TEST AND TRACE SCAMS

Here's what to look out for it you think an NHS Test and Trace call or message could be fake.

FIND OUT MORE

Getting in touch

Please do give us a call on the usual numbers if there is anything you would like to discuss.

24 Hour Help Desk / Wellingborough
Tel: +44 (0)1933 543 543

Weatherbys Private Bank – London
Tel: +44 (0) 20 7292 9029

Weatherbys Private Bank – Edinburgh
Tel: +44 (0)131 285 2020

Weatherbys Racing Bank
Tel: +44 (0)1933 543 543

Coronavirus scams

Sadly, fraudsters are already using the Coronavirus outbreak to try and trick people into parting with their money. Please click here to see a list of the latest scams.

LATEST SCAMS

WILL ECONOMIES RECOVER IN 2020?

May 2020
"In a world tired of austerity, economies could enjoy continued stimulus as governments spend to promote recovery." John Butters - Chief Investment Officer

HOW TO INVEST DURING A CRISIS

April 2020
“Rather than looking at the day-to-day ups and downs of the stock market, it’s far more important to focus on the things you can control.”
With global markets rapidly fluctuating investors face an impossible dilemma – whether to keep investing or withdraw to a safe haven. Ollie Barnett, Associate Director, explains why it’s better to keep calm and carry on.

OPEN FOR BUSINESS

March 2020
We are here to make sure you are prepared for anything.
“Our goal is to help private clients, both existing and new, to keep going through this difficult period so that when the economy thaws out again, they are ready.” From refinancing existing loans to providing liquidity to viable businesses, there are many ways to mitigate the impact of COVID-19 on your financial affairs. Quentin Marshall, Head of Private Banking, explains how that can be achieved.

CORONAVIRUS: THE PLAN AND EFFECTS

March 2020
John Butters, Chief Investment Officer, explains the government's plan to deal with the Coronavirus outbreak, and explores the possible effects on the market.

SECURITY CENTRE

Up-to-date security information including helping you stay safe online, how to protect yourself against fraud and common scams, and what to do if you think you have been affected.

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DOCUMENT DOWNLOAD CENTRE

Useful downloads and fee information.

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BANKING HELP & SUPPORT

Helping you make the most of banking with Weatherbys; FAQs, FSCS Information, Switch Guarantee and Making a Complaint.

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