We are continuing to put plans in place to ensure that it’s business as usual here at Weatherbys. Our teams remain committed to delivering exceptional banking services for all of our clients.
In line with the announcement made by the Prime Minister on 23
rd March 2020, all bar essential operational staff are now working from home. Our phone lines remain open and you can contact team members directly or via the switchboard on
+44 (0)1933 543543. Whilst working remotely, all staff have secure access to our systems meaning we remain fully operational and able to provide all our usual services.
Lending
We continue to support our clients’ borrowing requests and have not changed our careful and prudent lending criteria. We are able to progress new lending requests quickly and flexibly. All our operational systems are fully functional, meaning we can put new facilities in place in days. If you need our help, please get in touch with your Private Banker.
Deposits
Unsurprisingly, given our conservatively managed balance sheet, we have seen an increase in deposits over the last few weeks. If you would like to open a new deposit account, please do get in touch with your banker. We continue to offer competitive rates, as well as loyalty rates for longstanding clients.
Financial planning
Despite the extraordinary circumstances, as the tax year end approaches it’s still a good time to consider your financial plan. We have a simple checklist we’d be happy to run through with you. Do let us know if we can assist you, be that over the phone or a video conference call.
Insurance
If you would like advice relating to insurance, please contact Alec Moore at Weatherbys Hamilton, our specialist insurance broking service:
amoore@weatherbyshamilton.co.uk
Online & mobile banking
Our online banking and mobile app services continue to provide a quick and easy way to complete transactions. Please do contact your Private Banker or the Bank Helpdesk if you would like to register for these services.
Postal services
If possible, please avoid using the post to contact us as there may be a delay in handling it: do telephone or send an email instead.
Cheques
Due to reduced postal services, we are encouraging clients to use our faster payment or online bank transfer services for the moment. Please do call your Private Banker or the Bank Helpdesk for assistance with this.