WEA_WEB_2021

OUT OF HOURS SERVICE

Weatherbys Private Bank




GETTING IN TOUCH OUT OF HOURS

In response to the ongoing events relating to Coronavirus, our usual out of hours services have been altered. Details for how to contact us outside office hours are provided below.

Lost/Stolen Debit Cards
Please dial 01236 868368 for immediate attention if you have a problem with your debit cardincluding suspected fraudulent card transactions. This service is available 24 hours a day.

Getting In Touch
Please email us if you have a query out of hours, using one of the two email addresses below, and a member of the team will get back to you as soon as possible.

[email protected]
[email protected]

PRIVATE BANK CLIENTS

If you have your Private Banker’s mobile number, please do telephone them directly for any urgent assistance.

Fraud
If you suspect you have been a victim of fraud and need to speak to us, please email your contact details to [email protected] and we will call you back as soon as possible.

All other enquiries
For anything else, please call back during office hours (8.30am to 5.30pm), or send an email to [email protected] and a member of the team will be in touch as soon as possible.

RACING BANK CLIENTS

Fraud
If you suspect you have been a victim of fraud and need to speak to us, please email your contact details to [email protected] and we will call you back as soon as possible.

All other enquiries
If you need to discuss your account with a member of our team, please send your contact details to [email protected] and we will call you back as soon as possible.

BANKING HELP & SUPPORT

Helping you make the most of banking with Weatherbys; FAQs, FSCS Information, Switch Guarantee and Making a Complaint.

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